Shipping Policy

Dear customers, due to the current Movement Control Order, your parcel may take a little longer to arrive. We
apologize for any inconvenience caused, and rest assured that we are doing our best to fulfill your orders as soon
as possible! You may continue to track your parcel if you have received the tracking code via email.

  • Orders are shipped on business days only (Monday-Friday and cut off at 2PM, excluding Malaysia National holidays).
  • Orders are shipped by GDEX, our logistic partner.
  • We use flat-rate shipping of RM 8.00 for West Malaysia, and RM16.00 for East Malaysia.
  • Free shipping is provided if there is free shipping promotion available.
  • All shipments are processed in our West Malaysia facilities.
  • We do not deliver to P.O boxes.
  • Orders will put on hold if wrong shipment info is provided, until the address is verified or the shipping fee is fully paid. For eg., If the address is in East Malaysia but postal code/state is in West Msia, which reflects lower shipping fee, hence, shipping fee must be fully paid before order is shipped.
  • Orders will be processed and shipped in 48 working hours once payment is received.

Tracking

You may use the following link for shipment tracking by keying in the tracking code provided.

Tracking.my